1. Introduction
At My Skin Spa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of personal information:

• Personal Details: Name, phone number, email address, and billing details.

• Appointment & Service Information: Booking history, preferences, and treatment details.

• Payment Information: When making a purchase or booking, payment details are processed securely through third-party payment providers.

• Website Usage Data: IP addresses, browser type, and pages visited via cookies and tracking tools.
   

3. How We Use Your Information
We use your information to:

• Process bookings and payments.

• Communicate with you regarding appointments, promotions, and updates.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory requirements.
   

4. Sharing Your Information
We do not sell or share your personal information with third parties, except:

• With trusted service providers (e.g., payment processors, appointment software) to fulfill our services.

• If required by law enforcement or legal obligations.
   

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage users to take precautions when sharing personal data.

6. Your Rights
You have the right to:

• Request access to or deletion of your personal information.

• Opt out of marketing communications at any time.

• Request corrections to inaccurate or incomplete information.
   

7. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies if preferred.

8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised effective date.

9. Contact Us
For any questions about this Privacy Policy, please contact us at:
📧 Email: hello@myskinspa.co.za
📞 Phone: 071 480 5098
📍 Address: 8 Castle road, Boskruin, Randburg